Refund & Cancellation Policy

Effective as of January 2024

Refund Policy

We offer a 30-day return policy for all unused items in original condition. Refunds will be processed within 5-7 business days after we receive your return.

  • Items must be unused and in original packaging
  • Return shipping costs are the responsibility of the customer
  • Original shipping costs are non-refundable

Cancellation Policy

Orders can be cancelled within 24 hours of purchase at no charge. After 24 hours, cancellation may be subject to processing fees.

  • Contact us immediately to cancel your order
  • Shipped orders cannot be cancelled
  • Digital products are non-cancellable after download

Processing Time

Refunds are typically processed within 5-7 business days. Please allow additional time for your bank or credit card company to process the refund.

Exceptions

The following items are not eligible for returns:

  • Personalized or custom-made items
  • Perishable goods
  • Digital downloads
  • Gift cards

Important: Please read our full terms and conditions for complete details about returns and cancellations.

Need Help?

Questions about returns or cancellations?
Email us at support@cavantee.com
or call us at +91 9310150012